Massachusetts Certified Peer Specialist (CPS) Practice Exam

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Question: 1 / 175

What essential approach should a CPS take when someone expresses a need for support?

Assume they know what they need

Ask them what support they would like

When someone expresses a need for support, asking them what support they would like is essential because it centers the conversation on their individual needs and preferences. This approach acknowledges the person's autonomy and recognizes that they are the best expert on their own experiences and what might benefit them most. Engaging the individual in this way promotes a collaborative relationship, allowing the person to articulate their specific situation and requests. It helps to build trust and empowers them to take an active role in their own support process. This method aligns with the principles of person-centered care, which focus on respecting an individual's unique circumstances and choices. By ensuring that the support provided is aligned with the individual's expressed needs, a CPS fosters an environment where the individual feels heard and supported in a way that is meaningful to them. This proactive engagement can lead to more effective and appropriate support outcomes.

Provide unsolicited advice immediately

Generalize the support available

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