Massachusetts Certified Peer Specialist (CPS) Practice Exam

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What is a possible downside of excessive documentation for a CPS?

  1. Improved trust with clients

  2. Enhanced communication skills

  3. Loss of confidentiality

  4. Stronger client relations

The correct answer is: Loss of confidentiality

Excessive documentation can lead to a loss of confidentiality, which is a critical concern in the field of peer support. Confidentiality is fundamental in building a trusting relationship between the peer specialist and the client. When documentation is too extensive, there is a higher risk that sensitive information could be exposed, either through mishandling, unauthorized access, or careless disposal of documents. This breach of confidentiality can create fear or hesitation for clients to share openly, undermining the therapeutic relationship between the peer specialist and the client. Maintaining confidentiality ensures that clients feel safe sharing their experiences and struggles without the fear that their private information will be disclosed or misused. Thus, while proper documentation is important for accountability and tracking progress, it is essential that peer specialists balance this with a strong commitment to protecting their clients' confidentiality.