Massachusetts Certified Peer Specialist (CPS) Practice Exam

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What is the second step in the Change Agent Tool strategy?

  1. Identify the barriers and opportunities

  2. Figure out who can make the change

  3. Follow-up and evaluate progress

  4. Partner with support

The correct answer is: Identify the barriers and opportunities

The second step in the Change Agent Tool strategy focuses on identifying the barriers and opportunities. This step is crucial because it allows individuals or organizations to assess the current environment they are working within. Understanding the barriers helps to reveal the challenges that may hinder progress, while recognizing opportunities provides insight into potential pathways for effecting change. Identifying barriers often involves looking into systemic issues, resource limitations, or cultural factors that could impact the desired change. Similarly, identifying opportunities can involve recognizing existing support systems, momentum for change, or favorable conditions that can be leveraged. By analyzing both aspects, change agents can develop more informed and targeted strategies to achieve their goals effectively. The other steps in the process, while important, focus on different aspects of implementing change and do not directly involve the foundational understanding of the current situation that is established by identifying barriers and opportunities.